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Plenty of free parking although the parking garages could use a little more light and the area to wait for the elevators smelled like urine! We parked on floor 2 and 3 and we literally held our noses! Once inside it was bright and clean. Resorts world casino gave us a great experience! It is a beautiful building in a gorgeous mountain setting. I have been unable to speak to anyone regarding this situation. I am requesting that the incident and casino personnel actions be investigated because I have gone to resort World since 2019 and never had an incidents. Mr Springstead instructed me to get my chips and cash out or I would be arrested for trespassing, So I did as instructed, humiliated. I found that odd because I was a victim and was being re traumatized by Resort staff. This was regardless of fault and without investigation. He informed me that World Resort Casino policy was to bar anyone involved in any incident at Resort World Catskill. I was allowed to play poker till 2:00 pm when Mr Springstead approached with more security staff and asked to speak to me. Soon after approached by security, who informed me I had been banned. On Friday 11/25/22, I returned to Resort’s poker room and I presented my players card. I played poker without incident for several hours. I awaited correspondence from Resort World Catskill and when I did not receive anything I returned on 11/19/22. I was informed via telephone by Stan Springstead Security shift Manager that the individual in incident had been barred for life from resort for life and I could charged with trespassing If I returned to Resort World casino. I said no because I was not going testify due to distance from my home and my health. I was escorted to garage and security requested a picture of my players card and I obliged them.Ībout 20 minutes into my drive back to NYC, I received a call from State Police on my cellphone inquiring If I wanted to press charges. I was escorted to cage and then my car and proceeded to leave casino property. Security personnel inquired if I wanted to press charges but I was anxious and I just wanted to change my chips that were in my pocket and leave casino. I alerted security, who reviewed casino video footage verifying the individual did indeed have a knife and brandished it towards me. The individual became very aggressive and pulled a knife on me near the bar with the big screen on the Casino floor. I had a disagreement with an individual over a slot machine.

This incident occured 10/29/22 at 3:00 Pm on Resort World Catskill main casino area.

Flea markets near resorts world casino catskills